At Puzzles and Chill, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We collect the following types of information:
- Personal Information: Your name, email address, shipping address, billing address, phone number, and payment details when you place an order.
- Automatically Collected Data: Your IP address, browser type, device information, and browsing behavior through cookies or similar tracking technologies.
- Communication Data: Information you provide when contacting our support team or subscribing to our newsletter.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and tracking details
- Respond to customer inquiries and support requests
- Improve our website and services
- Send occasional marketing emails (only if you opt-in)
3. Sharing Your Information
We do not sell or rent your personal information. We only share it with:
- Trusted third-party service providers (e.g., payment processors, shipping partners) who assist in fulfilling your order
- Legal authorities if required to comply with laws or enforce our policies
4. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications
- Request a copy of the data we hold about you
To exercise these rights, please contact us at: [email protected]
5. Data Security
We take reasonable measures to protect your information, but no online system is 100% secure. Please use caution when sharing sensitive data.
6. Cookies
We use cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
If you have questions or concerns about this policy, contact us at:
Email: [email protected]